Refund policy
Core tools are free forever, so using them needs no payment. When you buy Pro through Waffo checkout, refunds work as follows.
When this policy applies
This refund policy applies to completed Pro purchases processed by Waffo. Free tools are not a purchase.
Core tools
Core tools are free forever. Using them does not require a payment, so there is no purchase to refund.
14-day no-questions refund (handled by Waffo)
Pro is an annual subscription at $29/year (USD). After you buy Pro through Waffo, you may request a no-questions refund within 14 days of the transaction. Waffo, as merchant of record, handles the refund to the original payment method. If we end your Pro access for a reason other than your breach of our Terms, we refund the unused part of the period you paid for.
How to request
While signed in, open “Manage subscription” on your account page to reach the Waffo customer portal and request the refund yourself (you can also turn off auto-renew and view receipts there). Turning off auto-renew stops the next yearly $29 USD charge; Pro stays active until the end of the period already paid. Alternatively, email taoliapp@gmail.com, or contact Waffo customer service. Include enough detail (order or payment reference) to identify the transaction. Waffo buyer terms: https://www.waffo.ai/en/buyer-terms
Statutory rights
If consumer law where you live grants mandatory rights, this page does not take those rights away.
How to reach us
Send refund requests to taoliapp@gmail.com, or request them through Waffo.
Last updated: 2026-10